How and when we collect information
We collect "personal" information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number and email address. If you sign up to receive a newsletter, we will collect your email address.
What we do with your information
We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your address or e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. The personal information that you give us when you place an order is used to process and fulfill your order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services. We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
Your choice to opt-out of certain communications
If you are no longer interested in receiving e-mail announcements (all sent through MailChimp) and other marketing information from us, please e-mail your request to email@example.com. Please include your complete name, e-mail address and mailing address. Note that you may still receive customer service related communications from us.
We link to other websites
Our website may contain links to web sites operated by other companies. We are not responsible for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of such other websites. This privacy statement applies solely to information collected by our website.
IP address and cookies
We also collect "non-personal" information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. "Non-personal" information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website.
How we protect your information
We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.
Updating your personal information
If your personal information changes, you may correct, update or remove personal information previously provided to us by contacting firstname.lastname@example.org
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